One of the crucial components of evolving your organisation and developing a profitable direct marketing campaign is to establish who your potential customers are.
You may have a fantastic product, however not every single one of your potential customers will want to purchase it. So instead of paying out valuable marketing funds on advertising your services and products to just anyone, you should specifically aim and advertise your product and services to businesses that are likely to be more interested in purchasing.
This may sound obvious, although businesses get caught up on all the people that they are potentially missing out on. You should be concentrating solely on the people that are potentially interested and don’t dwell on the rest.
If you don’t happen to have established who your ideal customer is to target, we can help you put together this information through our data consultancy service which will give you a much better idea on what type of clients you can approach to receive a better return on your investment.
Alternatively, you can ask yourself a few routine questions, before you start to launch your campaign.
First of all who do you actually enjoy doing business with?
You don’t have to work with customers that you don’t want too; you clearly get to have a choice of who you would like your company to associate with. Certain customers will waste your time so I think it’s more sensible to do business with clients you like to work with; therefore you won’t be wasting your time or effort for nothing.
Who are your loyal consumers?
It’s really brilliant to reinforce your relationships with old and current customers so then your organisation will undoubtedly come in to their mind when they are in need of your services and just as importantly, they will recommend you to others.
What do customers expect from you?
They expect you to provide a quality up-to-date product, polite and friendly customer service and on time delivery. In addition to this, find out what your clients expectations are, they may be very different to what you initially thought.
Your ideal client is one that has certainly found an adequate answer to their dilemmas by purchasing your product or service. Your ideal customer doesn’t only just buy your product or service, they recommend you to others and this is an excellent form of marketing in itself.