Personalisation within B2B Marketing

In this blog post we will be talking about the importance of personalisation in B2B marketing emails and how using personalisation can help you to build a better relationship with your clients which could lead to future sales or reoccurring customers.

The B2B Marketing Challenge

The real challenge for businesses is how to generate increased sales through personalised marketing, and this extends beyond starting emails with “Hi ‘first name’” to actually create meaningful engagement with the target customer. Personalisation needs to provide added value, and help to engage and assist the consumer in the decision making process. Within B2B marketing, personalisation needs to correspond with the way that you have segmented your audience; more often than not by location, company size or job title. Think targeted ad’s and dynamic website content, as well as personalised content within the campaign like testimonials and reviews that are from similar sized companies or other clients within that geographical area – this kind of relatable and relevant information to the business is just as effective as to the specific person you are targeting, so think about using these simultaneously.

Named Addresses

Marketing trial, error and research has shown for years that the use of a customers’ name hugely increases the attention towards your campaign, the click through rate and the chances of a conversion. The aim in marketing is to target and utilise a person’s identity to create a connection to your brand, and a person’s name is one of the largest and most readily accessible forms of identity that you can utilise. Software in this day and age makes adding a customer’s name to your mass email incredibly simple, so this is something that should not be neglected, but also not relied upon as the sole method of personalisation. This can also help you to build a relationship between your business and the recipient.

Personalisation backfires when it’s not relevant

With the rise in data protection and the upcoming GDPR, personal data is more focal than ever in the minds of individuals and the media. Receiving a marketing email or letter that is addressed to you but is not relevant or useful will result in the customer closing your advert at the least, but might also cause annoyance or even damage to your brand. Ensure that any personalised marketing is relevant to them, by thoroughly planning a specification of the customers you wish to target in your marketing campaign.

Not using personalisation loses customers

Not only is it beneficial for campaigns to be targeted and then personalised, it is likely to lose you customers when a campaign is impersonal. In this day and age customers are used to any marketing that is presented to them being relevant and personalised, and with personalisation being so endemic, a very high rate of ignoring any adverts that are non-tailored should be expected. Even if your campaign is relevant to them, unless you draw in their attention somehow it is likely that the reader won’t give it long enough of a chance to realise this.

Personalisation is just as important within business to business marketing and will enhance any campaign as long as the basic rules of proper segmentation and targeting are followed too. It is also essential that your database allows any personalised marketing techniques to thrive, by ensuring all details are correct, accurate and completely up to date.

We hope that these tips can help you to build up your relationship your clients and help you to make sure that your emails are read by them.

At Business Data Prospects, we can supply you with the most accurate and up to date email data available. We only supply named personal B2B email addresses, which fits in perfectly with the information above. This enables you to personalise your email with the accurate contact details and be assured that you will reach them with a working B2B email address. We are extremely confident in the accuracy of our email addresses, that we are the only data provider who accompanies their data with a 100% guarantee. We take pride in our work and we strive to increase the success of your marketing campaigns. Business Data Prospects are an award-winning marketing agency with international recognition for the supply of email data. Let us help you increase the response from your email marketing campaigns. See our range of email data and find your perfect target audience today.

If you have any questions or want to make an enquiry, please contact us by calling the number above or fill out our contact form to request a call back.