Frequently Asked Questions

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What information can be included in a B2B database?

The information supplied depends on your requirements and the type of business data requested. Common selections include company name, postal address, postcode, telephone number, website, industry classification, employee size, senior decision-maker details, job title and business email addresses and 20+ other profile details such as linkedin, registration numbers etc.

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How do you source your business data?

Business Data Prospects maintains and updates its own UK business database through ongoing market research, telephone verification, desk-based research and data validation activities. Information is continually reviewed using a combination of in-house research together with trusted business reference sources.

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How accurate is your business data?

Business Data Prospects maintains and updates its own UK business database through ongoing research and validation. Every customer order is individually reviewed and validated before supply using our in-house verification process. Rather than simply exporting records from a database, selected records are checked immediately before despatch to help ensure the information provided is accurate, relevant and suitable for your campaign requirements.

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What does verified before supply mean?

Verified before supply means the records selected for your order are reviewed and validated immediately before delivery. Business information is checked using our in-house research processes together with trusted reference sources where appropriate. This helps ensure the data supplied remains accurate, compliant and up to date at the point of delivery.

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How often is your business data updated?

Our database is maintained continuously throughout the year by our in-house research team. In addition, every customer order is reviewed and validated immediately before supply to help ensure the records provided are as accurate and up to date as possible at the point of delivery.

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Do you provide personal contact details?

Yes. we provide named business contacts and decision-makers together with associated business contact information. Available fields vary depending on the audience, sector and campaign requirements.

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What is the difference between personal and generic business email addresses?

Personal business email addresses are linked to a specific individual within an organisation, such as a Managing Director, Finance Director or Marketing Manager. Generic email addresses are shared mailboxes such as info@, sales@ or enquiries@. Where available, many organisations prefer personal business email addresses because they allow communications to be directed to the intended decision-maker.

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Why do your record counts differ from the quantity supplied?

The record counts shown on our website represent the number of records maintained within our business database and provide an indication of market coverage.

Before any data is supplied, the selected records are reviewed and validated as part of our verification process. Orders are prepared to meet the agreed quantity and campaign requirements, with records selected specifically for each customer.

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Can I request a sample before ordering?

Yes. We can provide a sample layout showing the structure and fields available within the requested data selection.

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How is data delivered?

Data is supplied electronically in Microsoft Excel format. Files are password protected prior to delivery for security purposes. This ensures that you can upload this to your own CRM system for ease of use.

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How do I place an order?

Simply contact our team with your requirements. We will discuss your target audience, provide a quotation and recommend suitable segmentation options where required.

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How quickly can I receive my data?

Delivery times vary depending on the complexity of the requirement. Many orders can be completed within a few working days, while larger or more specialist requirements may take longer. Your account manager will confirm delivery times before work begins.

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What are the sources of the contact data you provide?

Business Data Prospects maintains and updates its own UK business database through ongoing market research, telephone verification, desk-based research and validation activities. Information is reviewed using a combination of in-house research together with trusted business reference sources.

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What lawful basis is used to process the data?

Business Data Prospects operates within the business-to-business sector and supports lawful B2B marketing activities. The appropriate lawful basis depends on the intended use of the data and the customer’s processing activities.

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Who is the data controller before purchase?

Prior to supply, Business Data Prospects acts as the data controller for the business contact information maintained within its database.

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Are there any deletion or retention obligations after using the data?

Customers are responsible for complying with their own data protection obligations, including retention, suppression and deletion requirements where applicable.

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What percentage accuracy do you guarantee?

Business Data Prospects provides a 100% guarantee on qualifying data supplied by BDP. Full guarantee terms are available upon request.

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How frequently is your data verified or refreshed?

Our database is maintained continuously throughout the year by our research team. In addition, every customer order is individually reviewed and validated immediately before supply.

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What is the average age of records?

Business Data Prospects maintains an actively managed database. Records selected for customer orders are reviewed and validated immediately immediately before supply as part of our verification process.

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Do you replace bounced or invalid contacts?

Yes. Our 100% guarantee can cover replacements in line with our terms.

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Do you offer access only to recently verified contacts?

Every customer order is reviewed and validated before supply. This process helps ensure records are accurate, relevant and up to date at the point of delivery.

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Is B2B data covered by GDPR?

Yes. The use of business contact information is subject to UK GDPR and other applicable regulations. Organisations should ensure they have an appropriate lawful basis for processing personal data and comply with all relevant legislation

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What is legitimate interest?

Legitimate interest is one of the lawful bases under UK GDPR. Many B2B marketing activities rely on legitimate interest where organisations can demonstrate a genuine business purpose while balancing the rights and expectations of the individual.

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Are your databases GDPR compliant?

Business Data Prospects operates exclusively within the business-to-business sector and supplies business contact information for legitimate B2B marketing activities. Our verification and compliance processes are designed to support customers in meeting their obligations under applicable data protection legislation.

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Are you ICO registered?

Yes. Business Data Prospects is registered with the Information Commissioner’s Office (ICO).

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What guarantees do you provide?

Business Data Prospects provides a 100% guarantee on qualifying data supplied by BDP. Full guarantee terms are available upon request and are provided with quotations.

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Can you update or cleanse my existing database?

Yes. We provide data cleansing and database updating services to help organisations improve the quality, accuracy and usability of their existing business data.

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Can you help with email marketing campaigns?

Yes. In addition to supplying compliant B2B data, we can provide guidance on audience selection, campaign targeting and related email marketing services.

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Can you help with data for a telemarketing campaign?

Yes. We supply telemarketing data and can assist organisations in identifying suitable decision-makers and target audiences for telephone-based marketing campaigns.

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Do you provide international business data?

Yes. We provide international B2B data worldwide including UK, European Union, EMEA, APAC, and USA.

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Are we permitted to upload the data into CRM systems such as Hubspot?

Business Data Prospects data is commonly used within CRM systems including Salesforce, HubSpot, Microsoft Dynamics and similar business platforms.

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Are we permitted to use the data within advertising platforms?

Permitted uses depend on the intended activity, platform requirements and your own compliance obligations. Customers should ensure they comply with all applicable platform and data protection requirements.

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Do we own the data once purchased?

Business Data Prospects supplies business data under licence, which is standard practice across the B2B data industry. Full licensing and permitted usage terms are provided with all quotations and orders.

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Are there any restrictions on storing, sharing or reusing the data internally?

Permitted usage depends on the licence purchased. Full details are provided within the relevant licence terms.

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Is the data downloadable?

Yes. Data is supplied electronically in Microsoft Excel format and can be imported into most CRM and marketing systems.

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Are there any export limitations?

No. Once supplied, data can be exported and managed within the customer’s authorised systems in accordance with the applicable licence terms.

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Can you filter contacts by postcode radius?

Yes. We can segment business data using a wide range of geographic criteria, including postcode areas, postcode sectors, radius targeting, counties, regions and countries.

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Can you segment data by company size and industry?

Yes. Data can be segmented using industry classifications, employee size, turnover, geography, job role, seniority and many other business criteria.

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Does the dataset include personal business emails or generic inboxes?

Business Data Prospects supplies named business contacts with personal business email addresses where available. We do not routinely supply generic company inboxes such as info@, sales@ or enquiries@ as part of our standard business data.

This helps ensure communications are directed to the appropriate decision-maker within the organisation.

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Are there any technical restrictions when importing the data into CRM or marketing systems?

Business Data Prospects data is supplied in standard formats designed to support import into most CRM, telemarketing and email marketing platforms.

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Why do your website counts differ from the quantity supplied?

The counts shown on our website represent records maintained within our business database and provide an indication of market coverage. Before any data is supplied, the selected records are reviewed and validated as part of our verification process. Orders are prepared to meet the agreed quantity and campaign requirements, with records selected specifically for each customer.

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Does licensing affect GDPR compliance?

No. Licensing relates to the contractual use of the data and is separate from your obligations under UK GDPR. Organisations can lawfully process licensed business data where they have an appropriate lawful basis and comply with applicable data protection legislation.

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What makes Business Data Prospects different from other data providers?

Business Data Prospects maintains and updates its own UK business database through ongoing research, telephone verification and validation activities. Every customer order is individually reviewed and validated before supply to help ensure the records provided are accurate, relevant and suitable for the intended campaign.

Our business isn’t built on the size of our database. It’s built on the quality of the records we supply.

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Are you a data broker or a data owner?

Business Data Prospects is a UK B2B data owner. We maintain and update our own business database through ongoing research, validation and verification activities.

Maintaining our own database allows us to retain direct control over data quality, verification and maintenance processes

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What does “verified before supply” mean?

Verified before supply means the records selected for your order are reviewed and validated immediately before delivery.

Business information is checked using our in-house research processes together with trusted reference sources where appropriate. This helps ensure the data supplied remains accurate, compliant and up to date at the point of delivery.

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What is a UK B2B data owner?

A UK B2B data owner maintains and updates its own business database rather than relying solely on third-party data sources.

This allows greater control over data quality, maintenance, verification and compliance processes. Business Data Prospects maintains its own UK business database and validates selected records before they are supplied to customers.

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How many business contacts do you maintain?

Business Data Prospects maintains more than 4 million UK named business decision-makers with individual work email addresses, together with over 68 million global business contact profiles covering Europe, North America, Asia-Pacific and other international markets.

Record availability varies by industry, job function, location and other selection criteria. Current market counts and available fields can be provided on request for your specific targeting requirements.

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How long has Business Data Prospects been operating?

Business Data Prospects was established in 2009 and has supported more than 9,000 organisations with compliant B2B data, database services and marketing solutions.

Our customers range from growing SMEs to recognised national and international organisations, including major brands, professional services firms, public sector organisations and multinational businesses.