Our FAQ on GDPR – Here’s everything which you need to know
One of our new clients recently asked us for further information on the new Data Protection Act and the General Data Protection Regulation. We have included here a transcript of our call to assist others with some of the common questions asked to data providers in the industry:
Which legal basis do you use to collect your data?
The legal basis which we use in order to collect our data is Legitimate Interest. When we contact a company we ascertain their interests for 3rd party marketing in line with the ICO requirements to ensure that we are able to align specific interests with our client’s requirements on a case by case basis.
Have you complied with the fairness and the transparency requirements of the DPA?
We have complied with the fairness requirement of the law as we promise not to mislead companies when we are obtaining their data. We also consider how the data we obtain is used and if this could have a negative effect on them.
We have also complied with the transparency requirement of the law as we are clear and honest about who we are as a company and why we select their data.
Can you provide me with documentary evidence of you complying with the above?
Yes, please see our data resources page on our website for more information.
If a data subject from the list which you have supplied me with contacts me to object to the processing of their information what will you do?
If a data subject objects to the processing of their information, then we will remove them from the data base and also replace the contact for you as a part of our 100% guarantee.
How do you keep the data list which I licence from you accurate?
In order to keep the data which you licence from us accurate, we check our telephone records with BT and our direct mail records with Royal Mail and then we cross check them with our own market research in order to ensure that the data lists we supply to you are accurate.
Do you have a point of contact for Data Protection?
Yes, please send any enquiries marked for our Data Protection Officer to the email address on our contact us page.
Will I need to do anything differently to how my business operates when I am using the business list which you have supplied me with?
When you are using the data list which we have supplied you with you do not have to do anything new as long as there is a legitimate interest. BDP as the supplier is compliant with the GDPR when we are collecting data and carrying out market research. We will of course discuss any other additional requirements with you that are unique to your order at the time.
We hope that we have been able to provide you with the answers you were looking for and we hope that you choose us as your data list provider. Further reading is available in our GDPR section, GDPR in a positive light.
If you have any questions or want to make an enquiry, please contact us by calling the number above or fill out our contact form to request a call back.